I tried another mobile device from Sprint, the Treo 755p. The Treo is great, or was great... Sprint customer service and tech support could not setup a simple business account without major problems and delays. First - if you call them, plan to wait at least 20 minutes before getting to speak to someone. Second, plan to be hold for 30 minutes while "they try stuff".
I had account problems where the minutes and plans were expiring at weird intervals, my phone kept re-provisioning itself and all of this stuff kept me from having a good experience and has ruined me for Sprint.
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